Customer reviews of Hothfield Cars

By Katie W on 28 March 2017 | Verified purchase

Brilliant seller with no pressure to buy and can browse at ease. Easy transaction and very friendly staff, I would buy any future cars from them.

Reply from Hothfield Cars on 03/04/17

Hi Katie Many thanks for your kind words.

By Peter W on 08 March 2017 | Verified purchase

The best car dealership I've ever dealt with. The staff were friendly and helpful and advised me well. I can highly recommend them and I shall definitely be a returning customer. 36 months warranty on the car for peace of mind and Gap insurance was a added bonus.

Reply from Hothfield Cars on 29/08/18

Many thanks for your kind words

By Simon T on 21 October 2016 | Verified purchase

Professional service very polite and helpful, delighted with the mini I bought. Highly recommended.

Reply from Hothfield Cars on 02/11/16

Many thanks for your kind words..

By Tom B on 03 October 2016 | Verified purchase

Brilliant selection of cars, extremely well presented! Friendly and helpful staff to hand to answer any questions, the car I purchased is brilliant! Also giving me a excellent price on my part exchange! Would highly recommend buying any vehicle from Hothfield car sales!!!!!

Reply from Hothfield Cars on 02/11/16

Many thanks for your kind words Tom, A real pleasure dealing with you.. & thanks for the recommendation we also sold a car to a member of your family.. Thanks again..

By Mike C on 24 September 2016 | Verified purchase

Excellent! I wish all car dealers were like this. Very helpful, not pushy, but there to answer questions. Also very helpful in sorting the various paperwork involved. The quiet, relaxed manner made it an enjoyable experience, which otherwise could have been quite stressful. First Class. The car is brilliant too. Thanks. Mike Cotton

Reply from Hothfield Cars on 02/11/16

Thanks for your kind words Mike, it was a pleasure to deal with you..

By Roger P on 01 February 2016 | Verified purchase

Nowadays treating a person who just walks in of the road is an art.Hothfield Motors know how to do it, nice to do business with this firm. Can not say much about the car I bought as I have only had it 5 hours and done 20 miles but it seems great.

By Derek V on 05 May 2015 | Verified purchase

Buying our daughters first car. Great choice of cars. Talked us through the options. We tested out the cars. Took us through the buying process and answered all our questions. Good value for money with a low mileage, small car. Many thanks.

By Anonymous on 11 May 2021 | Purchase not verified

Garage sales blurb nothing like advert. Doesn't accept credit or debit cards as cleatly stated; wanted £5000 non refundable deposit to personal account rather than business account. Never dealt with a garage like this before. Avoid.

Reply from Hothfield Cars on 11/05/21

Iain, Thanks for you review, as we explained to you very clearly in numerus email the car belongs to our proprietor personally, so the transaction would not be though the business which you fully understood and agreed too, you offered to pay us £5000 deposit on a credit card, which due to high cost charged by the credit card company we no longer accept credit cards as payment, Furthermore, there was never any discussion as to whether or not it was refundable as the option was not available to you. You also expected us to wait nearly 2 weeks to complete the sale on a car that we had an huge amount of response too. You are approximately 550 miles from us which indicates to us that the vehicle was exceptional value and rare with the high level of spec and very low mileage, i honestly feel your review was written out of sore grapes because you could not get your own way with the transaction.However, I wish you well with your search for your ideal car & sincerely hope you get your own way throughout the transaction. kind regards.

By Harry H on 24 June 2020 | Purchase not verified

Right car - Right price - all in all a painless experience -a couple of small issues with the car (blown fuses) but soon sorted. I found Louis very easy to do business with ( supply some biscuits) !! Would buy from this dealer again.

Reply from Hothfield Cars on 25/06/20

Harry, many thanks for your positive review & taking the time to share the experience you had from us , it was Pleasure meeting you and getting the opportunity to assist with your new car. FYI, the biscuits were a great addition to the deal. Thanks again.

By Gareth B on 01 July 2019 | Purchase not verified

Fantastic service, found the car I was looking for on Auto trader, emailed late last night asking them to hold the car for me until this morning which they did. I will definitely use and recommend this company again

Reply from Hothfield Cars on 02/07/19

Gareth, Thank you for taking the time to share the experience you had from us, Its always a pleasure to deal with such genuine & grateful customers.