Customer reviews of Hothfield Cars

By Chelsie M on 27 March 2021 | Verified purchase

This was my first experience of buying from a dealership and Louis was fantastic. Friendly, helpful, professional and to top all there was no pressure to buy. I cannot recommend this company enough. The whole click and collect process was smooth from start to finish. I’m over the moon with my new car but if/when the time comes to buy a new one I will be going back to Hothfield Car Sales.

Reply from Hothfield Cars on 29/03/21

Chelsie, Many thanks for your positive review & taking the time to share the experience you had from us, I'm delighted your first experience from a dealership was a positive one, We will look forward to seeing you again in the future, it's a pleasure to welcome such genuine & grateful customers. in the meantime Stay safe.

By Shanel A on 27 March 2021 | Verified purchase

Great service. Good price. Lovely car!! 6 months warranty too. Very happy. Would go back again.

Reply from Hothfield Cars on 29/03/21

Shanel, Many thanks for your positive review & taking the time to share the experience you had from us , it was Pleasure having the opportunity to assist with your new car during lockdown and making our challenging new procedures seamless. As always its a pleasure to welcome such genuine customers to our dealership.

By Gavin L on 07 March 2021 | Verified purchase

Hothfield cars were very helpful. It was easy to view the cars on the website, the team were very helpful and it was easy to navigate the click and collect process. I was able to ask all the questions I wanted to and was guided through the process. I was able to view the car I selected and was not pressured at any point. After that the buying process was straightforward and easy to navigate. Overall a great experience , the car I bought is exactly what I was looking for.

Reply from Hothfield Cars on 08/03/21

Gavin, Many thanks for your positive review & taking the time to share the experience you had from us, your continued support and custom is much apricated, looking forward to the next time. As always it's a pleasure to welcome such genuine & grateful customers back to the dealership who have purchased from us previously.

By Colin G on 01 March 2021 | Verified purchase

Purchase of the car was handled very well and the car was exactly as described. I would certainly recommend them and would use them again.

Reply from Hothfield Cars on 02/03/21

Colin, Many thanks for your positive review & taking the time to share the experience you had from us , it was Pleasure meeting you and having the opportunity to assist with your new car, as always it's a pleasure to deal with such genuine & grateful customers.

By David S on 23 February 2021 | Verified purchase

first class service, very easy transaction, communication excellent considering Covid times. product was first class and would highly recommend Hothfield to anyone looking a good quality second hand car. will definitely be returning should we need another car at any point!

Reply from Hothfield Cars on 24/02/21

David, Many thanks for your positive review & taking the time to share the experience you had from us , it was Pleasure having the opportunity to assist with your new car during lockdown and making our challenging new procedures seamless.. Look forward to seeing you again in the future, Stay safe

By M C on 24 January 2021 | Verified purchase

At these difficult times you could have not wished for a better service and everything went so smoothly as arranged and on time thankyou hothfeild cars .mark

Reply from Hothfield Cars on 01/02/21

Many thanks for your positive review & taking the time to share the experience you had from us , it was Pleasure meeting you and having the opportunity to assist with your mother in law's new car, as always it's a pleasure to deal with such genuine & grateful customers.

By Matt I on 21 January 2021 | Verified purchase

Great service from Hothfield cars as always, I have used them for my last three cars and have also recommended them to friends. Can’t say enough good things about them...

Reply from Hothfield Cars on 22/01/21

Matt, Many thanks for your positive review & taking the time to share the experience you had from us, your continued support and custom is much apricated, looking forward to the next time...

By Eric G on 11 January 2021 | Verified purchase

The click & collect was a refreshing new experience when buying a car. No dealer pressure trying to make up your mind for you, but helpful and efficient when required. The car drives well above average for its mileage and year of manufacture .

Reply from Hothfield Cars on 12/01/21

Eric, Many thanks for your positive review & taking the time to share the experience you had from us , it was Pleasure meeting you and having the opportunity to assist with your new car, as always it's a pleasure to deal with such genuine & grateful customers.

By Russell W on 11 January 2021 | Verified purchase

Brilliant experience, no problems at all. Great communication throughout. Great car. Many thanks for all your help.

Reply from Hothfield Cars on 12/01/21

Many thanks for taking the time to share the experience Russ, it was pleasure meeting you, as always it's a pleasure to deal with such genuine & grateful customers. Happy motoring..

By Stacey F on 11 January 2021 | Verified purchase

Very professional service, absolutely no hard sell. Very good Covid measures in place and following all Government guidelines. Fantastic little car, would definitely recommend!

Reply from Hothfield Cars on 12/01/21

Stacey, Many thanks for your positive review & taking the time to share the experience you had from us , it was Pleasure having the opportunity to assist with your new car during lockdown and making our challenging new procedures seamless.. Stay safe