Customer reviews of Hothfield Cars

By Derek V on 05 May 2015 | Verified purchase

Buying our daughters first car. Great choice of cars. Talked us through the options. We tested out the cars. Took us through the buying process and answered all our questions. Good value for money with a low mileage, small car. Many thanks.

By Christopher L on 01 October 2024 | Purchase not verified

1st Class, great deal. Bought a tidy Berlingo. Definity be back. Easy transition and a honest salesman.

Reply from Hothfield Cars on 03/10/24

It was a pleasure, thank you for your positive review & taking the time to share the experience you had from us, it was great meeting you and having the opportunity to assist you with your new vehicle, as always it's very refreshing to deal with such genuine & grateful customers. Look forward to welcoming you back in the future.

By Anonymous on 30 August 2024 | Purchase not verified

Great service. Very knowledgeable with reasonable prices.

Reply from Hothfield Cars on 30/08/24

It was a pleasure, thank you for your positive review & taking the time to share the experience you had from us, it was great meeting you both and having the opportunity to assist you with your new vehicle, as always it's very refreshing to deal with such genuine & grateful customers.

By Anonymous on 29 August 2024 | Purchase not verified

Never in my life have I been treated so badly when making such a big purchase! The man working was damn right rude and obnoxious! Spoke to me like utter rubbish! Didn’t end up buying a car, went elsewhere and bought something better and for less money!

Reply from Hothfield Cars on 30/08/24

Dear Anonymous, We are delighted you managed to find a suitable Astra elsewhere, as quite frankly we were finding it extremely difficult to manage your demeanour, unrealistic expectations & demands on the day, this being the main reason why we decided it was best for us both not to supply you a vehicle. If you wish to discus the any further please do not hesitate to contact us directly on 01233 714044 However, during the past 21year trading from our current location, we have had 000's of satisfied customers, many of them returning to us for their 2nd 3rd or 4th vehicle. We wish you many happy miles of motoring in your new car.

By danny r on 09 April 2024 | Purchase not verified

absolutely fantastic service and communication from the start! great selection of cars, superbly presented , very smooth purchase and my wife is now happily motoring in her new car ! have told EVERYONE about this gem of a garage. many thanks

Reply from Hothfield Cars on 11/04/24

It was a pleasure Danny, thank you for your positive review & taking the time to share the experience you had from us, it was great meeting you both and having the opportunity to assist with your vehicle, as always it's very refreshing to deal with such genuine & grateful customers. Happy wife Happy life.....

By Steve V on 04 April 2024 | Purchase not verified

Great experience dealing with Louis.Cars are well prepared and we were able to test drive the car firstI’m glad the car is just what we wanted and is so much better than the old one!

Reply from Hothfield Cars on 04/04/24

It was a pleasure Steve & thank you for your positive review & taking the time to share the experience you had from us, it was great meeting you and having the opportunity to assist you with your daughters new vehicle, as always it's very refreshing to deal with such genuine & grateful customers

By Anonymous on 03 April 2024 | Purchase not verified

Just bought my second car from Hothfield cars, great service would highly recommend!

Reply from Hothfield Cars on 04/04/24

James, Thank you for your positive review & taking the time to share the experience you had from us, your continued support is much appreciated. We look forward to welcoming you back in the future.

By Rob S on 03 April 2024 | Purchase not verified

We contacted Hothfield about a Mercedes SLK that was advertised online. We reserved it and nipped over on the channel tunnel to view. It was advertised accurately and was in excellent condition. After viewing, we purchased and a few weeks later we collected it. We could not be happier with the level of service we received. A highly recommended used car dealer in the south of England.

Reply from Hothfield Cars on 04/04/24

An absolute pleasure Rob & thank you for your positive review & taking the time to share the experience you had from us, it was Pleasure meeting you both and having the opportunity to assist with your new car, as always, it's a pleasure to deal with such genuine & grateful customers.

By Anonymous on 03 April 2024 | Purchase not verified

Couldnt be happier with my new wheels ! Thanks Louis a true gentleman!

Reply from Hothfield Cars on 03/04/24

It was a pleasure Reece, thank you for your positive review & taking the time to share the experience you had from us, it was great meeting you and having the opportunity to assist with your vehicle, as always it's very refreshing to deal with such genuine & grateful customers

By Anonymous on 03 April 2024 | Purchase not verified

Have been looking for an automatic small car for my wife for some time, I found a lovely one at this place which suited her well. We took it for a test drive and it was lovely. We shook on the deal and was told that the car would be fully prepared for us in a couple of days. Unfortunately we were unable to collect the car in person and Lewis said as we weren’t to far away that he could deliver. The car was delivered and I now have a happy wife again 👍

Reply from Hothfield Cars on 03/04/24

It was a pleasure, thank you for your positive review & taking the time to share the experience you had from us, it was great meeting you both and having the opportunity to assist you with your wife's new vehicle, as always it's very refreshing to deal with such genuine & grateful customers